As Seen On

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Real People, Clinical Results

  • 100% of participants agreed it removed all traces of makeup and SPF
  • 100% of participants skin didn’t feel stripped or tight after using the balm
  • 95% of participants skin felt softer or smoother after using the balm
  • 95% of participants skin felt softer, more hydrated or more nourished after using the balm as a mask

*Results based on a 7-day consumer perception trial of 23 participants.

Top Reviews

I am completely hooked.. can't imagine a day without this balm.

Claire

Verified Buyer

Great balm glides into the skin like a dream. Removes all dirt & grime. Skin looks healthy with a lovely glow.

Justin

Verified Buyer

This cleansing balm is honestly the best makeup remover I have ever used.

Annie

Verified Buyer

It’s luscious and hydrating without causing my acne prone skin to break out.

Shanda

Verified Buyer

Removes all traces of makeup without feeling stripped. This is a game changer!

Mel

Verified Buyer

Good To Know

 
Where does it go in my routine?

After: Serums and Moisturiser.
Before: All other skincare (cleansing is the first step of your routine!)
 

How much do I need?

A grape-size amount.
 

How often should I use it?

Daily, AM and PM.
 

Pro tips
  • Leave on clean skin for up to 10 minutes as a nourishing mask.

Frequently Asked Questions

4.9
Rated 4.9 out of 5 stars
Based on 712 reviews
Total 5 star reviews: 679 Total 4 star reviews: 23 Total 3 star reviews: 6 Total 2 star reviews: 1 Total 1 star reviews: 3
99%would recommend these products
712 reviews
  • Sandy S.
    Verified Buyer
    Melting Moment Cleansing Balm 18g
    Reviewing
    Melting Moment Cleansing Balm 18g
    I recommend this product
    Age Range 55 - 64
    Skin Type Sensitive
    Skin Concerns Dryness, Pigmentation, Sensitivity
    Rated 5 out of 5 stars
    2 hours ago
    My new favourite

    Love this cleanser. I also bought it in the travel size to take on holidays. I love the texture. This does a great job in taking all traces of make up off. Being able to dry my face on a hotel white towel without leaving remnant’s of makeup is terrific. No right dried out feeling afterward either.

  • Sylvia W.
    Verified Reviewer
    Melting Moment Cleansing Balm
    Reviewing
    Melting Moment Cleansing Balm
    I recommend this product
    Age Range 45 - 54
    Skin Type Dry
    Skin Concerns Pigmentation, Fine Lines & Wrinkles, Uneven Texture, Dryness, Sensitivity
    Rated 5 out of 5 stars
    5 days ago
    Magic balm

    I love this both in the original and the plum. So rich and gentle, leaving your skin perfectly clean but soft, not stripped. Great for my sensitive skin. Massage into dry skin (no water) then wipe of with warm damp cloth.

  • Jade
    Verified Buyer
    Melting Moment Cleansing Balm
    Reviewing
    Melting Moment Cleansing Balm
    I recommend this product
    Age Range 25 - 34
    Skin Type Combination
    Skin Concerns Blemishes & Breakouts, Dryness, Sensitivity, Oiliness, Uneven Texture
    Rated 5 out of 5 stars
    6 days ago
    The absolute BEST cleansing balm!!!

    This product completely changed my skincare routine for the best. I tried a couple other cleansing balms, but I always go back to this one. It actually gets rid of everything even waterproof mascara, and it doesn’t leave your skin greasy, but also doesn’t strip it. I honestly love using this and double cleansing with Alpha-H balancing cleanser that has Aloe Vera. I was on Accutane at one point using these products and it was honestly a lifesaver, it didn’t hurt or burn my overly dry skin like so many other products did. Also this cleansing balm smells fantastic (like tangerine). Finally, you can even bring some travelling and don’t have to worry about it since it’s not a liquid. <3

  • Rachel C.
    Verified Buyer
    Melting Moment Cleansing Balm
    Reviewing
    Melting Moment Cleansing Balm
    I recommend this product
    Age Range 35 - 44
    Skin Concerns Sensitivity, Blocked Pores, Fine Lines & Wrinkles
    Skin Type Normal
    Rated 5 out of 5 stars
    1 week ago
    Love this

    Lovely cleansing balm-melts easily and doesn’t drag on the skin. Skin feels comfortable and relaxed after using it. Will definitely purchase again!

  • Hazel C.
    Verified Buyer
    Melting Moment Cleansing Balm
    Reviewing
    Melting Moment Cleansing Balm
    I recommend this product
    Age Range 65+
    Skin Type Sensitive
    Skin Concerns Fine Lines & Wrinkles, Dryness, Sensitivity
    Rated 5 out of 5 stars
    1 week ago
    Wonderful

    I'm 69 years of age. Still active with a wonderful job, so still have to look good.

    I used to use your originl range many yearsago when your founder used to appear on TVSN. I can see the range has now changed, and am sure she would be thrilled to see the new products. I have used the Cleansing balm morning and night since i have received it. No bad reaction to the 69 year old skin, glides on,and damp hand of warm water after a minute on the skin, and it turns into silky smooth wash ,which i leave on for a minute to get some deeper moisture. I know its a cleanser,but seems to do more than that. It truely is a fabulous cleanser,wash, and mask.

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